Who should attend
- Network operators, administrators, network planners, and technical support staff
 - CCNA Candidates
 
Prerequisites
Course Objectives
In this course participants learn to identify, correct, and avoid problems in a TCP/IP network. Hands-on labs offer participants the opportunity to observe network behavior with a protocol analyzer.
Course Content
- Introduction to Troubleshooting
 - Basic PC Configuration
 - Troubleshooting Tools
 - Displaying Information on Cisco & Juniper Devices
 - TCP/IP Overview
 - Troubleshooting Methods 1
 - Troubleshooting Methods 2